To apply the settings, restart Citrix Receiver for Windows on the user device. After that, users also need to configure StoreFront:

1. In the default.ica file located on the StoreFront server, set DisableCtrlAltDel to false.
2. When you configure the authentication service on the StoreFront server, select the Domain pass-through check box. That setting enables Integrated Windows Authentication. You do not need to select the Smart card check box unless you also have non domain joined clients connecting to Storefront with smart cards.

3. Configure smart card authentication

a. To enable single sign-on for smart card authentication

To configure Citrix Receiver for Windows, include the following command-line option when users install it: ENABLE_SSON=Yes. Single sign-on is another term for pass-through authentication. Enabling this setting prevents Citrix Receiver for Windows from displaying a second prompt for a PIN.

b. To enable user devices for smart card use

Citrix Workspace Jpmorgan Chase

1. Import the certificate authority root certificate into the device's keystore.
2. Install your vendor's cryptographic middleware.
3. Install and configure Citrix Receiver for Windows.
4. Details on certification installation can be found here in - https://docs.citrix.com/en-us/citrix-workspace-app-for-windows/system-requirements.html

​c. To change how certificates are selected

My Workspace Jpmc

Change how certificates are selected by using either of the following methods:

1. On the Citrix Receiver for Windows command line, specify the option AM_CERTIFICATESELECTIONMODE={ Prompt | SmartCardDefault | LatestExpiry }.
2. Add the following key value to the registry key HKCU or HKLMSoftware[Wow6432Node]CitrixAuthManager: CertificateSelectionMode={ Prompt | SmartCardDefault | LatestExpiry }.

d. To use CSP PIN prompts

Change how PIN entry is handled by using either of the following methods:

1. On the Citrix Receiver for Windows command line, specify the option AM_SMARTCARDPINENTRY=CSP.
2. Add the following key value to the registry key HKLMSoftware[Wow6432Node]CitrixAuthManager: SmartCardPINEntry=CSP.

Jpmorgan Workspace Citrix Access

4. Enabling certificate revocation list checking

When certificate revocation list (CRL) checking is enabled, Citrix Receiver checks whether or not the server’s certificate is revoked. By forcing Citrix Receiver to check this, users can improve the cryptographic authentication of the server and the overall security of the TLS connection between a user device and a server.

Advanced Preferences

Users can right click on the receiver icon on the toolbar and select Advanced Preferences to view an advanced preferences list like the picture below.

1. The Citrix Connection Center displays all connections established from Citrix Receiver. The Connections window displays a list of active sessions. Each server entry in the list represents a session. For each seamless session, below each server entry, a list of the hosted resources you are running on that server appears. The Connection Center offers various options to view statistics and control sessions and applications.
   

2. Resetting receiver will delete all apps, desktops, accounts and configurations, and will return receiver to default settings. It will also close all active sessions. This feature will only be used to serious problems.

3. When users click Settings Options in the advanced Preferences menu, users then will have 2 tabs. Users can choose the application display settings and reconnect options in this two tabs.
   

4. If users delete the passwords, users are asked for the password the next time they log in.

5. Data collection is designed to ask users whether they agree to send anonymous data and usage statistics to Citrix, which help Citrix to provide better products.

6. Starting with Release 4.5 of Citrix Receiver for Windows, Configuration Checker helps users to run a test to ensure Single sign-on is configured properly. The test runs on different checkpoints of the Single sign-on configuration and displays the configuration results.
   

When users log in to the Citrix Receiver for Windows, users can launch a published desktop session. From the Desktop Viewer toolbar, users can select Preference to configure some preferences.

1. When click File access, users can choose the way that they want to use to access files on the computer. It contains 4 ways: read and write, read only ,no access and ask me each time.
   

2. When comes to the connection part, users can choose how devices, including microphone, webcam, digital camera and scanner, will connect to the virtual session. Also, there is a Relative Mouse setting providing an option to interpret the mouse position in a relative rather than an absolute manner. This capability is required for applications that demand relative mouse input rather than absolute.
   

3. The display part provides a choice about the way the virtual desktops display. We recommend our users to use the Best Resolution since this kind of resolution will fit the screen perfectly automatically.
   

4. The flash part provides a choice about whether user want to optimize the content of flash player. If users optimize content, the playback quality will be improved but the security will be reduced. If not, just basic playback quality will provided but with high security.
   

downloadWhy can't I download this file?

After entering the hostname of the Web Interface seen in the receiver, the following error is displayed:
'Enter a valid email or server address'

Or

Chase Workspace Appshere

After entering the IP address of the Web Interface server in the receiver, you see the following error:
'Cannot connect to server. Try again in a few minutes.'

Myworkspace Jpmchase Remote Connect

Solution

Important!: This article is intended for use by System Administrators. If you are experiencing this issue and you are not a System Administrator, contact your organization’s Help Desk for assistance and refer them to this article.

Solution 1

To fix the issue, complete the following procedure:

1. Uninstall Receiver.

2. Open command prompt.

3. Run the following command:
   C: citrixreceiver.exe /i SelfServicePlugin.msi STOREx='storename;http[s]://servername.domain/configlocation/config.xml;[On | Off];[storedescription]' ALLOWADDSTORE=A

Citrix Workspace Jpmorgan Online

Note: Ensure citrixreceiver.exe is on the root of the C drive before running the command.

Solution 2

Jpmorgan Workspace Citrix Log

Complete the following steps:

1. Open a putty session and connect to the NetScaler.

2. Run a aaad.debug as explained on CTX114999 - How to Troubleshoot Authentication with Aaad.debug.

3. Attempt to add the store to Receiver.

4. Check the results of the aaad.debug.

5. If no LDAP policy was hit, then check the LDAP policy on the NetScaler

6. Correct the LDAP policy. It should not contain cookies in the expression.

7. If there is only one LDAP policy, set the expression to ns_true

8. If there are multiple LDAP policies due to different domains, the LDAP policy must be set without cookies in the expression for each domain.

Solution 3

Ensure that that NetScaler Gateway Virtual Server settings are correct.

Note: This article is intended for Receiver for Windows. If you are experiencing this issue on any other platform, refer to the Additional Resources section for more options.

Problem Cause

• By default, Citrix Receiver standard edition requires https.

• Receiver cannot store cookies like a browser can.

Additional Resources

• CTX137519 - Error: 'Cannot connect to server. Try again in a few minutes' on StoreFront

• CTX137177 - Error: “Could not find server. Please enter a valid server address” with WinRT 1.2 Connecting to Custom PNAgent Site with NetScaler Gateway

• CTX202375 - Error: 'An Error Has Occurred While Connecting. Check Your Server Address and Network Connections on Citrix Receiver on iPhone/iPad'

• CTX201200 - Error: 'Your account cannot be added using this server address' While Installing StoreFront 2.6